HELP & ASSISTANCE

Sipifai Help & Support Hub

Have questions about an order, seller registration, or delivery? We're here to assist you.

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Account Access & Password Recovery Desk

Reset your buyer or merchant account credentials securely.

To safeguard registered bank payouts and Sipifai Wallet store credits, password reset requests are verified via your registered email address. Submit your account email below to request assistance from our compliance desk.

Send Us a Message

Official Channels

Official Address:
Sipifai
6-275, Anebali Road, Gurupura, Mangalore - 574145

📞 Official Phone / Support:
+91 9481530093

📦 Orders & Delivery Support:
orders@sipifai.com

📧 Customer Care & Inquiries:
sipifai.info@gmail.com

🏛️ Grievance Redressal Desk:
Sipifai Compliance Officer (Grievance Desk)
Email: sipifai.info@gmail.com · Phone: +91 9481530093

⏰ Operating Hours:
Monday to Saturday · 9:00 AM – 7:00 PM IST

Frequently Asked Questions

How do I track my order?

Visit **My Orders** in your account to see the live 4-step progress bar and clickable courier tracking link.

Does Sipifai really charge ₹0 commission to sellers?

Yes! Sellers keep 100% of their sales value under standard seller plans. Monetization occurs through tiered monthly subscriptions (Free, Growth, Pro).

How do refunds work for COD orders?

When submitting a return request, you enter your UPI ID or Bank Account details. Approved refunds are credited directly within 3-5 business days.